Various Perspectives of Balanced Scorecard

3K views Feb 2, 2024

The balanced scorecard suggests that we view the organization from four perspectives, and to develop metrics, collect data and analyze it relative to each of these perspectives. The four perspectives are: Learning & Growth Perspective Business Process Perspective Customer Perspective Financial Perspective

#Business Operations
  # Business Services
  # Customer Relationship Management (CRM)
  # Financial Planning & Management