Emotions as a Language: Learning Quality Conversation

If you need to learn the language of quality conversation, begin by noting the emotions you feel away from home. Carry a small notepad and keep it with you daily. Three times each day, ask yourself, “What emotions have I felt in the last three hours? What did I feel on the way to work when the driver behind me was riding my bumper? What did I feel when I stopped at the gas station and the automatic pump did not shut off and the side of the car was covered with gas? What did I feel when I got to the office and found that my secretary had been assigned to a special work project for the morning? What did I feel when my supervisor told me that the project I was working on had to be completed in three days when I thought I had another two weeks?