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Dynamics 365 Customer Service: Part 1 - Microsoft Business Applications Live Show Join this live session with Mahender Pal and Venkata Subbarao for the next episode of Microsoft Business Application on November 24, Friday at 10:00 PM (IST).
In this introductory session, we will be giving a walkthrough on the following topics.
• Introducing Dynamics 365 Customer Service
• Understand the modern customer journey
• Managing cases with Dynamics 365 Customer Service Hub
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